Trust

 9% of managers trust another manager in a different department

Visibility

 46% of companies have no revenue visibility until 11th week of the quarter

66% of attention on a normal media page is spent below the fold. Source: Chartbeat

Mass personalization

69% of North American marketers say dynamic, personalized content is important for their website. Only 5% say it’s of low importance. Source: Marketing Charts

Power of 3 seconds

40% of people will abandon a web page if it takes more than three seconds to load. Source: Econsultancy

Visualization

Visual data is processed 60,000 times faster by the brain than text Source: SocialTimes

First Impressions

94% of a user’s first impressions are design-related Source: Veopix

Credibility in Design

48% of people cited a website’s design as the number one factor in deciding the credibility of a business. Source: IronPaper

Multiscreen

90% of people use multiple screens sequentially

Source: Uberflip

Show that you care

68% of users give up because they think you don't care about them

Customer retention is a big deal — yet the majority of users fail to convert because they think you don't care about their experience. Implementing UX processes during design and development builds user loyalty and increases conversions.

Source: http://www.smashingmagazine.com/usability-and-user-experience/#a7

Power of 5

Testing with just 5 users can find 85% of your site's problems