ServiceNow. State of Work (2017)
huangv's stat bank
Importance of Automation for the business
Companies with more than 20% revenue growth are 61% automated on average. Companies with flat or negative growth are only 35% automated.
Searching and dealing with information in the workplace
The average interaction worker spends an estimated 28 percent of the workweek managing e-mail and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks.
Average number of apps used at work
22
average number of apps used within the workplace
G-suite customers use on average 29 more apps. Okta survey also found that G Suite customers are more likely to use apps like Salesforce, Slack, AWS, and Github than Office-365 counterparts
Source: Okta. Businesses @ Work - January 2017
average number of apps used within the workplace
G-suite customers use on average 29 more apps. Okta survey also found that G Suite customers are more likely to use apps like Salesforce, Slack, AWS, and Github than Office-365 counterparts
Source: Okta. Businesses @ Work - January 2017
It's not just business, it's personal...
Over 50% of apps that are accessed via Okta are not provided by IT.
Source: Okta. Business @ Work - January 2017
Time spent gathering info
9.3 hours per week
Average time an employee spends searching for/gathering information
Soruce: McKinsey Global Institute
Importance of a recognition culture
“Research found that companies with an excellent recognition culture had a 31% lower voluntary turnover, yet only 17% say their organizational recognition culture is extremely supportive.”
-Josh Betsin
10 Ways to Make Your Performance Management Healthier: Webinar Recap
https://blog.betterworks.com/10-ways-to-make-your-performance-management-healthier-webinar-recap/
Effectiveness of Performance Management
"Only 12% of executives at the 3,000 companies surveyed in Deloitte’s recent Human Capital Trends report say their current performance management efforts are worth the time they’re putting into them.”
Josh Bersin
10 Ways to Make Your Performance Management Healthier: Webinar Recap (https://blog.betterworks.com/10-ways-to-make-your-performance-management-healthier-webinar-recap/)
Email is still dominant
The average interaction worker spends an estimated 28 percent of the workweek managing e-mail.
- The McKinsey Institute
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